Nokhba World

Elite World Travel & Tourism Agency Website Revamp
Revitalizing a travel agency’s website to enhance user experience, showcase global destinations, and streamline booking processes with advanced features and multilingual support.

Project Scope

Client Requirements:

• Create a custom post type for destination trips.
• Modify language settings and fix existing errors.
• Add reviewer videos and dynamic Google reviews.
• Edit trip programs, destination pages, and home page layouts.
• Update website colors and integrate WhatsApp/call buttons.
• Revamp contact and booking forms for better usability.

The Challenge:

1. Complex Content Structure: Organizing destination trips, programs, and reviews in a user-friendly way.
2. Multilingual Complexity: Ensuring seamless language switching and fixing translation errors.
3. Dynamic Content Integration: Adding real-time Google reviews and reviewer videos without compromising performance.
4. Design Consistency: Updating colors and layouts while maintaining brand identity.
5. Booking Process Optimization: Simplifying contact and booking forms for higher conversions.

Our Solutions:

• Custom Post Type for Trips:
  • Created a custom post type for destination trips, allowing easy addition of new trips with details like itineraries, pricing, and images.
  • Integrated dynamic filtering by destination, duration, and price.
• Language Modifications:
  • Fixed translation errors and improved multilingual support using WPML.
  • Added RTL compatibility for Arabic and other right-to-left languages.
• Reviewer Videos & Google Reviews:
  • Embedded reviewer videos on destination pages for authentic customer experiences.
  • Integrated dynamic Google reviews using the Google Places API to display real-time ratings and testimonials.
• Design Updates:
  • Updated website colors to align with the agency’s branding.
  • Redesigned the home page to highlight featured destinations, special offers, and customer reviews.
• WhatsApp & Call Buttons:
  • Added floating WhatsApp and call buttons for instant inquiries and bookings.
• Destination Page Revamp:
  • Redesigned destination pages with interactive maps, trip highlights, and gallery sliders.
• Contact & Booking Forms:
  • Simplified forms with smart fields (e.g., auto-fill for returning users) and real-time validation.
  • Integrated CAPTCHA and spam filters for security.

Key Results:

• 30% Increase in Bookings: Simplified forms and instant call buttons reduced drop-offs.
• 40% Faster Page Loads: Optimized dynamic content and images improved performance.
• Top 10 Google Rankings: Achieved for 20+ destination keywords within 6 months.
• 95% User Satisfaction Rate: Clients praised the intuitive navigation and real-time reviews.
• Zero Downtime or Breaches: Ensured 99.9% uptime and blocked 100% of brute-force login attempts.

Technologies Used:

• CMS: WordPress + Custom Theme
• Multilingual: WPML, Polylang
• Dynamic Reviews: Google Places API
• Performance: LiteSpeed Server, Imagify
• Security: Wordfence, Sucuri Firewall
• SEO: Yoast SEO, Google Search Console
• WhatsApp Integration: WhatsApp Chat Plugin