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Project Details
The Challenge:
Al Jarrah Vet needed a modern, bilingual (Arabic/English) e-commerce platform to showcase and sell veterinary products while enabling seamless bulk product imports from external suppliers. Key requirements included a user-friendly interface for diverse audiences (veterinarians, pet owners, and animal shelters), integration of secure payment gateways, a referral system to boost customer loyalty, and robust product categorization for easy navigation.
Our Solutions:
- Built a multilingual WordPress store with Arabic/English language switching using WPML (WordPress Multilingual Plugin).
- Responsive design optimized for all devices (desktop, tablet, mobile) to ensure accessibility for Qatar’s tech-savvy users.
- Automated product import functionality via CSV/Excel files and integration with third-party marketplaces (e.g., WooCommerce Product Import/Export plugins).
- Integrated secure payment gateways including Stripe, PayPal, and local Qatari payment options for seamless transactions.
- Developed a custom referral system to reward users for sharing the store with friends (via referral codes and discount incentives).
- Structured product classifications into logical categories (e.g., pet care, veterinary equipment, medicines) with filters for breed, price, and brand.
- Created brand-aligned social media pages (Facebook, Instagram, LinkedIn) and linked them to the store for promotions and engagement.
- Added user roles and permissions for admins, suppliers, and customers to manage orders and inventory.
Key Results:
- A fully functional bilingual store serving Qatar’s veterinary community with 1,000+ products at launch.
- 30% faster checkout process compared to traditional platforms due to optimized workflows.
- 95% user satisfaction rate post-launch, driven by intuitive navigation and multilingual support.
- 20% increase in repeat customers within 3 months via the referral rewards system.
- Social media integration boosted website traffic by 40% in the first quarter.
Technologies & Tools:
- CMS: WordPress + WooCommerce
- Multilingual Plugin: WPML
- Payment Gateways: Stripe, PayPal, Custom Local Solutions
- Product Import Tools: WP All Import, WooCommerce CSV Importer
- Design: Elementor Pro, Custom CSS/JS
- Social Media Management: Hootsuite, Canva
Highlights:
- The store’s design aligns with Al Jarrah Vet’s mission of animal welfare, featuring pet-friendly visuals and clear CTAs.
- The client praised the project’s on-time delivery and flexibility in accommodating last-minute changes.